•  

Supporting Services

Quality Assurance

Prometix views quality management as a process for ensuring that all the activities necessary to design, develop and implement a product or service are effective and efficient with respect to the system and its performance.

Prometix has ISTQBT (International Software Testing Qualifications Board) certified test consultants ensuring the quality and success of the project. Our test team will plan and implement a solid test regime that will cover –

  • Test Planning
  • Test Scripts/Cases/Use Cases
  • Unit Testing/System Testing/UAT assistance
  • Issue Management
support
support2

Project Management

Successful projects need to have appropriate governance, structure & framework.

Based on specific requirements, time to market & organizational factors, Prometix can assist with managing projects based on selected delivery framework – agile or waterfall methodologies.

Prometix have certified consultants to assist organisations effectively manage their projects whether they are being directly delivered by Prometix staff or a third party & can offer-

  • Program & project management
  • Experience with Agile & waterfall methodologies
  • Project Health checks

System Support

High quality application support is critical to not only protecting your investment, but also a key success factor in realising a faster return on that investment through high user productivity and satisfaction.

Solutions that Prometix deliver are usually used by large numbers of users, therefore maintaining system availability is critical to the system’s success.

Prometix are able to tailor support agreements to your requirements. From a simple break/fix contract up to a full application management contract with dedicated resources, we can give you what you need, and nothing that you don’t want to pay for.

Prometix support services help make your IT Systems an asset rather than a problem.

Please click here to log a support ticket:

prometix_care
Microsoft Teams

Collaboration Simplified – Microsoft Teams

Microsoft announced last September its newest addition Microsoft Teams – the new chat based workspace for office 365.

(more…)

Microsoft Group Vs Microsoft Teams

Office 365 Collaboration APPS

Digital is constantly evolving and bringing along positive changes to the organisation.

(more…)

Electronic Signatures

Electronic Signatures – what do you need to know?

Organisations  plans for going paperless will come to a screeching halt when you need to get someone’s signature on a document.

(more…)

NFP Digital workspace

Digital Workspaces for Not for Profit Organisations

NFPs  are embracing the digital pathway to better support their staff in maximizing donor interactions and fundraising.

(more…)

SharePoint Governance

Governing your SharePoint – Part (1 of 5)

SharePoint Governance has become bigger than it actually has to be. It can almost be compared to the burden of carrying the heavy iron on your shoulder.

(more…)

SharePoint_Services_Sydney

Key to successful SharePoint based solutions

Successful projects deliver the desired benefits and outcomes. We have been talking to various organisations and here are some lesson learned.

(more…)

Digital workspace

Intranet your Digital Oasis

Intranets have been around for more than few decades and have evolved like any other business solution.

(more…)

What is Document Management

Document Management – The Basics

Let’s face it, talking about document control or document management is probably not a topic you would pick to discuss at any gathering.

(more…)

Your Intranet and Knowledge Management Hub

Pathway to Support staff productivity using Bots

For years organisations have been working on finding innovative ways to help support and enhance staff productivity.

(more…)

prometix-transitioning-to-office

It’s not a race: Transitioning to O365

Transitioning to Office 365 is not a race and needs appropriate analysis and structured approach.

(more…)

Extranet-Prometix-Sydney-2016

SharePoint Extranet

Technology has speeded up the communication process both within an organisation and outside it.

(more…)

Untitled

Intranet for Millennial

Various studies have revealed that by the year 2020 millennial will be 50% of the workforce. Lately there has been

(more…)

Naming your intranet

And the new Intranet is called . .

Intranets today are place to do things a tool that supports collaborative work practices allowing employees to achieve outcomes.

(more…)

Office 365 QA

Quality Assurance for Office 365 Projects

Organisations today are increasing their focus on Quality Assurance for obvious reasons.

(more…)

KM Trends

Knowledge and Documents Management Trends in 2016

Knowledge and Documents Management Trends in 2016

(more…)

Enterprise Social

Facilitate Knowledge Management with Enterprise Social

Organisations are now producing unprecedented amounts of information.
(more…)

Dock

Dock your Docs using SharePoint DMS

Documents form the basis of organisational information assets and links key processes to the people who perform and manage them.
(more…)

 

User Adoption

So your team has been working hard over last few months working on the best technical solution (more…)

 

Cloud Management

The digital universe is growing and getting cloudy. More organisations are adopting to the changing landscapes (more…)

 

Information Management

The need for improved efficiency, compliance requirements and the desire to deliver new services to users (more…)

Newsletter