Customer Segment: Utilities The Challenge Our customer is a large utilities-based organisation in Victoria that provides services to 70,000+ customers and maintains over a billion dollars’ worth infrastructure network. They have a high focus on the quality and capability of facilities and services that they deliver to their customers. To ensure the high standards they…
There’s no denying that staff have access to more technology than ever before. In the Microsoft productivity stack alone, users can choose from apps like Teams, Yammer, SharePoint, Delve, OneDrive, Outlook and Skype for Business.
And then there’s other SaaS applications, legacy on-premise systems and other corporate platforms to navigate. Is it any wonder there’s confusion about which tools to use, and when?
While all these technologies have a place, understanding how they fit into a broader technology ecosystem can be challenging.
The solution: an intranet portal that ties everything together.